Restaurant Policy

Cancellation and Changes

Please note due to the limited number of reservations available during this time, cancellations or changes to your booking must be made 24 hours in advance. If you fail to do so, a cancellation fee of $10 per person may apply.

Children

Children are allowed in the venue; however, we do ask that they have vacated the premises by 9.30pm.

Large Table Bookings

At White Rhino we have seating times for large table bookings on Friday and Saturday nights of 1.5 hours with bookings available within two-time frames. Between 5.30pm to 6pm, the second seating allocation is between 8pm to 8.30pm. This allows us not to impose a set menu for large tables and allows our kitchen time to service the other dinners within the restaurant.

Seating times

You will be allocated a 1.5 hour seating time. Please ask your host should you like to extend your time. This is not guaranteed but every effort is taken to try and accommodate the extended stay where possible.

Table Position Requests

We do take note of your request of a specific table or area, however we are unable to promise the table or area. Please understand we do not want to disappoint you, but unfortunately, we are unable to guarantee all requests.

Split Bills

Friday & Saturday

Please note that we do not do split bills.

Wednesday, Thursday & Sunday 

Please note that we do not do split bills. However, we will print the bill for you, and you will be able to work out your exact amount to pay. We do not work this out for you, it is up to every individual to work out their amount and advise the staff member. It is the responsibility of the table to ensure the entire bill is paid in full before leaving the premises.

Public Holidays

Please note that weekends and public holidays attract a surcharge. This is to account for the additional costs incurred by staff increased award rates.

Sundays 10% & Public Holidays 15%

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